Alumni Spotlight: Melissa Carroll, Pastry Arts Class of 2012 [California]

In a new alumni spotlight feature, Professional Pastry Arts graduate Melissa Carroll talks to ICC on life after graduating from ICC California’s Professional Pastry Arts program in 2012. Following her California graduation, Melissa traveled the globe before landing in the pastry kitchen of the South Congress Hotel in Austin, Texas.

To me, ‘Love What You Do’ is an incredibly important phrase that everyone should tell themselves. If you’re not enjoying your career, you’re not enjoying your life. We all have to work to provide a life for ourselves. What’s the point in working a job your hate when you could be doing something you love? ”

– Melissa Carroll


ICC: Tell us a little bit about your day-to-day responsibilities working for the South Congress Hotel in Austin, Texas. 

Melissa: I am a pastry kitchen supervisor at the South Congress Hotel in Austin, Texas. My job entails everything I used to do as a pastry cook plus helping with ordering, inventory, and writing prep sheets for our pastry team of about 12 people. Because I work night shifts, I’m responsible for both plating desserts on the line and pastry production. Within the hotel, there are two restaurants, one event space, one ice cream truck, and one bakeshop/coffee shop that we produce for. 


ICC: How did you first get involved with the hotel? melissa-carroll-7

Melissa: Before moving to Austin about a year and a half ago, I applied for the job from Illinois and later had a phone interview with my Chef, Amanda Rockman. Once I arrived, we met for a formal interview and I was offered the position as a pastry cook.  


ICC: What inspired you to enroll in culinary school? Were there certain steps/ thoughts that lead you to the decision?

Melissa: I’ve loved cooking since I was about 12 years old. I always found myself watching cooking shows and enjoyed making dinner for my family every night. Going to culinary school was always something I knew I’d enjoy.


ICC: How and when did you know you wanted to work in the food industry? What about it was appealing to you?

Melissa: In high school, I had dreams of opening my own cafe one day. One of my favorite parts of cooking is being able to cook for other people. Seeing the look on someone’s face when they’re enjoying your food is very rewarding. After high school, I attended art school for a semester. I then took the following semester off to save up for culinary school. I later went back to art school while working in kitchens to finish up my Associates in Fine Arts.


ICC: What were your greatest challenges at school? And how were you able to overcome them?

Melissa: Some of my greatest challenges in culinary school were remembering all of the different types of creams and exact temperatures to cook certain things to. It’s something I still struggle remembering but flash cards were definitely my friends when test time came around.


ICC: If someone were hesitant about pursuing a culinary education, what you say to encourage them?

Melissa: If someone is interested in pursuing an education in the culinary industry I would suggest them to stàge at a restaurant they admire first. Restaurant life isn’t for everyone, but if it’s something that they feel they’d enjoy after stàging for a day or two, I’d say it’s worth it. Being able to cook for people and using your creativity with food as your medium is very fulfilling.


ICC: What is your fondest memory of culinary school? 

One of my favorite assignments at the ICC was coming up with my own seasonal dessert menu for a fictional restaurant concept. My chef instructors then picked two items from the menu and we had to present them. They chose the Gooey Butter Cake with a cranberry orange compote and cinnamon chantilly and a deconstructed “Fig Newton” with fig thyme jam, spiced shortbread, goat cheese anglaise, port wine reduction, and a candied thyme sprig. My favorite event that I was able to attend thanks to the ICC was a dessert tasting and tour at Farallon with Chef Emily Luchetti.